Support

At Personalized Software we pride ourselves to offer second to none support. Not only is the support system based on a state of the art ticketing system triggering email updates and giving regular updates and a time frame, but we also offer live support via our online chat.

As a client your queries and issues will NOT be answered by some obscure off-shore call-centre or some hotline with endless menus and queue, having to repeat yourself a dozen times: your questions will be answered by a hands-on qualified engineer from our team.

We value support as one of the keys to a successful partnership and will do whatever it takes to solve issues in transparent and timely manner.

Live Chat

Personalized Software's own free Internet Relay Chat.
This channel is #personalized-software on Freenode if you want to connect with your IRC client.

Ticketing system

Click here to open a new ticket or phone us at +353 18903266 or send us an email at support@personalized-software.ie